1.Shipping Time: We will ship the products within 3 working days after receiving the order.
2.Shipping Location: We currently only offer shipping services to customers in the UK, France, Germany and other European countries.
3.Shipping Cost: We provide free shipping to our customers.
4.Delivery Time: We will do our best to ensure that the products are delivered to the customers within 30 days after receiving the order. If there are any unexpected delays, such as customs inspections, we will contact the customer as soon as possible and deal with it promptly.
5.Express Delivery: If the customer needs to receive the products within 10 days, we can provide express delivery service, but an additional fee of £10 will be charged.
Please note that we will do our best to ensure that the products are delivered to the customers on time, but we cannot control the delivery time completely due to unexpected situations during transportation, such as weather and other uncontrollable factors. If customers have any questions about the delivery time or need more information, please feel free to contact our customer service team and we will respond as soon as possible.
If you have any questions or concerns, please contact us. Our contact details are as follows.
company name：GOLDSTAR ROCK LIMITED
name：Stephane Jean Moncade
address：9 Trinity Road,Richmond,England,TW9 2LD
telephone number：+44 7537135548
If you need to return the goods, please refer to our refunds&returns.（Click to view）